When Grid Power Direct's ETRM Vendor Vanished, Risk360 Stepped In
Their previous provider went out of business overnight. Grid Power Direct needed a replacement that could do more than fill the gap — they needed a partner that could see around corners.
Who is Grid Power Direct?
Grid Power Direct is a licensed retail energy supplier headquartered in Brooklyn, New York, serving large commercial and industrial consumers across 12 states. Founded in 2017 by veterans who've been active in competitive energy markets since 2000, Grid Power Direct sits at the intersection of energy operations and financial innovation — with ties to Advanced Energy Capital and as a co-founder of the $3.8 billion Greenbacker Renewable Energy Corp.
Reliable
Dependable electricity solutions for large C&I consumers across a 12-state footprint, backed by two decades of market experience.
Expert
Founded by professionals active in competitive energy since 2000, combining deep market knowledge with local expertise.
Innovative
Co-founders of the $3.8B Greenbacker Renewable Energy Corp, standing at the forefront of energy innovation and finance.
The Challenge
Their ETRM Provider Disappeared — Literally
When your energy risk management vendor goes out of business, you don't have the luxury of a long evaluation cycle. Grid Power Direct needed to move fast — but they also refused to settle for a stopgap. They needed a platform that could:
- Manage both wholesale and retail operations under one roof
- Replace a multi-vendor patchwork with a unified system
- Get up and running quickly while integrating with their existing billing provider
- Come backed by a team that's flexible, responsive, and deeply experienced
In a market that doesn't pause for vendor transitions, every day without a solution was a day of exposure.
The Solution
Risk360 Delivered Unified Visibility — Fast
Risk360 gave Grid Power Direct what their previous provider never could: a single, centralized view of both wholesale and retail operations with the agility to act on what they see:
- Active REC management ensuring regulatory compliance stays ahead of deadlines
- Reporting, forecasting, scheduling, and settlements in one integrated platform
- Seamless integration with their existing billing and operations ecosystem
- Experienced portfolio managers providing hands-on operational support
The Results
A Partnership That Delivers What the Last Provider Couldn't
“They have worked in lockstep with us to create an extremely detailed customer-level revenue forecast that our previous solution could never reliably provide. I would not hesitate in recommending them.”
— Ezra Doueck, Co-Founder, Grid Power Direct
The technology mattered. But what sealed the relationship was the team. Grid Power Direct didn't just get a platform replacement — they got a partner that operates alongside them, building detailed customer-level forecasts that their previous solution could never deliver reliably.
“The Risk360 team is easy to work with, responsive, experienced, and dedicated to fulfilling our needs.”
— Ezra Doueck, Co-Founder, Grid Power Direct
For a company operating at the intersection of energy supply, trading, and finance across 12 states, having a risk management platform purpose-built for the complexities of today's energy markets isn't optional. It's the foundation everything else runs on.