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ABOUT SOFTSMITHS

OUR MISSION

Empowering the future of energy management by simplifying trading, forecasting, and settlements with a powerful, modular SaaS platform.

WHO WE ARE

Founded in 1997, SoftSmiths combines deep industry knowledge and technical expertise to deliver cloud-based solutions for power, gas, and renewable markets. Our flexible platform helps energy companies excel in today’s competitive landscape.

WHY CHOOSE SOFTSMITHS?

  1. Proven Reliability

  2. Flexible, Modular Solutions

  3. Future-Focused Innovation

OUR VISION

Driving the energy industry forward with sustainable, automated, and efficient energy solutions.

“Our Promise to You”

 

"As CEO, I am committed to ensuring SoftSmiths continually exceeds expectations. Our goal is to empower your business with reliable, adaptable tools to help you succeed in a rapidly evolving energy landscape. Together, we’re shaping the future of energy."​

A Personal Commitment from Our CEO

Michael Parrella - CEO, SoftSmiths
SoftSmiths Signature

— Mike Parrella, CEO

Frequently Asked Questions

Have more questions?

Reach out, and our team will be happy to help!

What does SoftSmiths do?

SoftSmiths empowers energy market participants to optimize every step of their operations—from pricing and forecasting to sales, purchasing, trading, risk management, scheduling, and settlement. Our all-in-one, modular, and highly scalable Software-as-a-Service (SaaS) platform is designed to simplify complex processes in a secure cloud environment. SoftSmiths’ solutions serve diverse players across the energy sector, including energy suppliers, generators, utilities, municipalities, co-ops, and large industrials. By automating workflows and reducing redundancies, SoftSmiths enhances business visibility, improves decision-making, and drives profitability for our customers.

How does SoftSmiths achieve this?

With deep-rooted expertise in energy market operations, SoftSmiths offers integrated software solutions tailored to tackle the unique challenges of this evolving industry. Our commitment to innovation and quality ensures that our solutions provide a competitive edge. Our Customer Engagement Method goes beyond technology by emphasizing the importance of effective usage, ensuring that our platform meets customers’ needs precisely. Since our inception, we’ve remained dedicated to deploying software that seamlessly integrates into our clients’ operations.

Is a transaction management system essential?

Yes, our transaction management solutions are essential for energy businesses. Designed to streamline critical processes, they handle everything from pricing and forecasting to multi-commodity trading, risk management, scheduling, and settlement. SoftSmiths’ adaptable and comprehensive applications support efficient, straight-through transaction processing, making them indispensable to customers who require robust, integrated systems to stay competitive in today’s market.

What sets SoftSmiths apart?

A Solution for Today’s Energy Market: SoftSmiths was built from the ground up with industry standards in mind, ensuring reliability, adaptability, and performance that fits your business. User-Friendly Design: Our intuitive interface is logically organized for business users, providing customizable views that align with operational needs. Flexible, Scalable Solutions: SoftSmiths adapts with the market, with a rapid deployment process that configures solutions for each business unit within days. Industry Expertise: Few companies match SoftSmiths’ depth of knowledge in transaction management, positioning us as thought leaders equipped to turn regulatory challenges into business advantages. Comprehensive Service & Support: SoftSmiths offers true partnerships, delivering hassle-free SaaS with full cloud security, technical support, and updates included, all without hardware or software installation.

What products does SoftSmiths offer?

Our solutions span the entire transaction lifecycle for energy market participants, with modular applications designed to meet the specific needs of different market segments. View our Product Offerings page for more details.

How does SoftSmiths impact its customers?

Enhanced Operational Efficiency: SoftSmiths solutions provide near-real-time visibility into resources and obligations, reducing costs and errors while improving reliability and responsiveness to market changes. Reduced Settlement Cycles: SoftSmiths streamlines back-office processes, reducing settlement disputes and accelerating revenue realization and cash flow. Simplified Processes: With automated workflows and a centralized data repository, SoftSmiths eliminates redundant data entry, reduces complexity, and enhances response times to market fluctuations.

How does SoftSmiths impact ROI?

Our customers see measurable ROI through reduced operational costs, minimized penalties, and improved productivity. By streamlining processes and ensuring enterprise-wide access to critical information, SoftSmiths empowers better decision-making that directly impacts profitability and cash flow.

Why is SoftSmiths a reliable choice in a shifting market?

SoftSmiths is a profitable, customer-centered company specializing solely in transaction management solutions. Our track record of addressing complex challenges for industry-leading clients makes us a dependable partner, with a laser focus on delivering flexible, easy-to-use products.

What is SoftSmiths’ approach to research and development?

SoftSmiths prioritizes meaningful R&D by leveraging proven, cost-effective technologies that increase efficiency without requiring significant customer investment. Our team actively participates in industry groups and working sessions, keeping pace with regulatory changes to ensure our solutions align with current and future market needs.

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