| What
our customers say...
Our customers speak for themselves about the benefits of our solutions and how SoftSmiths is helping them in their business
"We really appreciated SoftSmiths'
responsiveness, thoroughness and support, which were
key to help implement the required functionality and
meet the hard deadlines of our project," said
David Daley, Asset Manager at BP Alternative Energy.
"This was also aided by the SoftSmiths Market-MISO
system's highly intuitive user interfaces that
facilitated quick user adoption as it replaced a
legacy system"
We were looking for a system that would integrate
well with our existing trading systems, and were
impressed with the capabilities of SoftSmiths’ OASIS
Transmission management solution”, said Greg
Cheves, Business Application Delivery Manager at The
Energy Authority. "It will enhance our
accessibility to transmission availability and price
discovery, improve efficiency of our trading
operations, and support future growth”.
“We are
very excited about this implementation. SoftSmiths
was the only vendor who offered a integrated
solution that provided the desired functionality and
were able and willing to customize it to our
specific needs,” said Steve Sciortino, Integrated
Resource Manager at Anaheim Public Utilities.
“Our experience in working with SoftSmiths as a
business partner has been very positive, and we have
high regard for their products and services, in
particular their competence, integrity and
responsiveness.
“SoftSmiths smoothly transitioned us to its fully
integrated platform that supports BTU’s current
business requirements, as well as growing with our
needs, while enhancing performance, reducing risk
and expanding business capabilities,” said Gary
Miller, Division Manager – QSE / Power Marketing at
BTU QSE Services. “In addition, SoftSmiths
Market-ERCOT provides us the next-generation ISO
market participant solution that offers unmatched
flexibility to conduct our current QSE business with
ERCOT and prepare for the Nodal market. This has
been a good experience and, with the system deployed
and in production use, confirms we made the right
choice".
"We are very
satisfied with our decision to switch to SoftSmiths as
our electronic tagging provider. The services provided thus
far have exceeded our expectation", said Steve
Chan, Generation Analyst at New Brunswick Power
Generation Corporation.
"Grant
County recognized the need to replace its current
combination of ad-hoc Excel spreadsheets and
loosely integrated Access databases, by deploying
a comprehensive scheduling system that provides
seamless integration from origination through
settlement, automating manual processes and eliminating
redundant data entry", said Frank
Tempel, Systems Control Manager at Grant County
Public
Utility District. "With SoftSmiths' e-Merchant
applications we will be able to achieve these
important business objectives."
" SoftSmiths
presented a compelling solution, enabling us
to automate a number of manual processes, improve
accuracy, and support our settlement activities," said
Clay Norris, Director of Planning at
ElectriCities,
which provides management services to NCMPA1. "The
flexibility and intuitive user interface of ETPS
is superior, and SoftSmiths has responded quickly
and effectively to the needs of the Agency in
this critical engagement.”
" We needed a tool that would help us automate
existing manual processes, improve accuracy and
consistency while meeting audit requirements
to determine if fuel costs are properly identified
and recorded. SoftSmiths' Fuel Cost Accounting
module will improve our understanding of costs,
and streamline our accounting process, enabling
us to better manage and track changes in the
cost of fuel and purchased energy, and thereby
provide for proper recovery of our fuel costs.",
said Jim Sadtler, SVP Power Supply at
Indianapolis Power & Light Company.
"With
ETMS TBL will be in a much better position
to meet its customers' expectations",
said Lorie Hoffman, manager of Transmission
Supply at Bonneville Power Transmission Business
Line.
“With
SoftSmiths’ tailored solution and deep
industry expertise, we are on course to transition
from our legacy system to a new, highly-reliable,
scalable scheduling system,” said Bob
Ellingwood, Project Manager for BPAT. “Considering
the size of this project, Softsmiths solutions
are able to scale to fit our needs and provide
us with a transmission scheduling system that
will help optimize our transmission assets
and have the flexibility to change with market
conditions when it is fully implemented."
" We
needed an easy-to-use, robust and highly available
platform," said Frank Tempel,
Systems Control Manager at Grant County Public
Utility
District. "We believe SoftSmiths’ Electronic
Tagging Suite is that solution. Intuitive for
the business user to operate and supporting
our requirements for continuous throughput,
it provides us the most steady and stable platform
in the market place."
“As FERC orders 888 and 889 caused us
to completely separate our supply and transmission
business units, SoftSmiths’ deep industry
expertise and customer service approach allowed
them to quickly understand how IPL functions
and work to develop solutions to meet our unique
challenges,” said Jim Sadtler,
Senior VP for IPL Power Supply. “As SoftSmiths
solutions are implemented, they are helping
us operate more efficiently and reliably, by
allowing us to make more informed business
decisions.”
" SoftSmiths’ ETPS provides us
with an incredibly powerful and robust platform
that will scale to accommodate our rapidly
expanding transaction volume," said Bob
Ellingwood, Project Manager at Bonneville Power
Administration. "We needed a tool that
could perform well under extremely heavy e-tagging
transaction loads without sacrificing the end-user
experience."
“SoftSmiths' ETMS will help us be more
competitive in the deregulated electric utility
industry by streamlining our transaction business
process,” said Karl Pfirrmann,
Vice President of Allegheny Power Services. “SoftSmiths'
comprehensive robust solution will not only
have a direct impact on our productivity, but
it will help us improve customer service.” |
